Intake and documentation
- Request intake and initial communication
- Documentation review and follow-up
- Clear employee instructions
- Written process documentation
- Case status reporting
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Accommodation Management
A thoughtful, structured approach to workplace accommodations.
Harlo provides end-to-end management of the accommodation process, informed by the ADA and applicable state requirements, from intake and documentation through the interactive process, implementation, and ongoing follow-up.
End-to-End Support
Clear coordination from request through follow-up.
Interactive process support
- Interactive process coordination
- Essential-function and workplace-impact considerations
- Identification and evaluation of potential accommodations
- Manager and HR guidance
- Coordination of matters requiring internal or legal review
Implementation and continuity
- Implementation planning
- Clear employee and manager communication
- Accommodation monitoring and follow-up
- Leave-to-accommodation transitions
- Ongoing process coordination
Connected Processes
The employee’s situation does not restart when leave ends.
One of the most vulnerable points in the process occurs when an employee cannot return to work without restrictions or needs additional support after leave.
When leave and accommodations are handled separately, information may be duplicated, important context can be lost, and employees may be asked to restart an already difficult process.
Harlo creates continuity between leave, return to work, and accommodation. We help employers recognize the transition earlier, carry relevant information forward appropriately, and guide employees and managers through a more connected experience.
Relevant context begins with the employee’s existing experience.
Needs and restrictions are recognized before the transition breaks down.
The process continues with clearer ownership and communication.
A More Thoughtful Process